March 6, 2026
Shoppers hate paying for return shipping more than any other part of the process
Paying for return shipping is the hardest part of returning an online order for 25% of US digital shoppers, nearly double the share who cite waiting for a refund (18%), according to a November 2025 survey from Locus and Dynata. Read more...
Chart of the Day Newsletter
Invaluable intelligence, short and sweet. Delivers one insightful chart each day to help you better understand trends across, marketing, media, advertising, commerce, technology, finance, and more. Also includes ways you can use these charts in presentations. Get your daily dose of data!
Thank you for signing up for our newsletter!
You can read recent articles from EMARKETER here.
Chart of the Day Newsletter
Invaluable intelligence, short and sweet. Delivers one insightful chart each day to help you better understand trends across, marketing, media, advertising, commerce, technology, finance, and more. Also includes ways you can use these charts in presentations. Get your daily dose of data!
Thank you for signing up for our newsletter!
You can read recent articles from EMARKETER here.