A Marketer’s Guide to AI Agents 2025

Decision-Making Autonomous Agents Are Reshaping the Marketplace

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About This Report
AI agents are revolutionizing marketing with autonomous capabilities that go far beyond traditional automation. Organizations are implementing AI agents to boost workflow efficiency and prepare for a consumer marketplace increasingly mediated by AI.
Table of Contents

AI agents are taking marketing beyond automation with intelligent decision-making capabilities. Brands are using these technologies to handle otherwise painstaking tasks, deliver personalized experiences at scale, and prepare for an AI-mediated marketplace that will transform consumer behavior.

Key Question: How can marketers approach AI agent implementation to enhance operational efficiency and prepare for an AI-mediated marketplace?

Key Stat: Almost three-fourths (74%) of US C-level executives expect AI agents to play a role in their businesses in 2025, exceeding the global average of 67%.

authors

Jacob Bourne

Contributors

Ross Benes
Senior Analyst
Vladimir de Leon
Chart Editor
Eleni Digalaki
Donte Gibson
Senior Charts Editor
Chris Keating
Madan Kumar
Copy Editor
Wendy Malloy
Director, Reports Editor
Emma Noyes
Graphic Designer, Data Visualization
Yoram Wurmser
Principal Analyst
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