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AI chatbots answer health queries using a mix of health media, commercial, and academic sources

Article by Beth Snyder Bulik  |  Oct 2, 2025
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AI chatbots answer health queries using a mix of health media, commercial, and academic sources
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Digital Health
United States

The trend: AI chatbots most often use health media sources like Mayo Clinic and Healthline in answering consumer health-related questions, according to an Outcomes Rocket study. It analyzed 5,472 citations from AI chatbots ChatGPT, Gemini, Claude, and Perplexity in August 2025.

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