AI, Consumer Behavior, and the Trust Economy

Behavioral Shifts and Trust Challenges Emerge as AI Transforms Everyday Life

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About This Report
AI adoption is accelerating faster than regulation, reshaping consumer behavior. Younger generations lead the charge for mainstream acceptance, forcing brands to navigate new risks and opportunities in AI-powered content.
Table of Contents

As AI adoption accelerates, consumer habits, trust, and privacy expectations are shifting, while policy and societal adaptation lag. Marketers have new risks to navigate while they find opportunities to stand out in an AI-driven digital ecosystem.

Key Question: How should brands and marketers respond as consumers’ rapid AI adoption reshapes trust, habits, and decision-making?

Key Stat: By 2027, Gen Alpha will surpass baby boomers in genAI usage, highlighting how quickly the youngest generation will accelerate normalization while older demographics plateau.

authors

Jacob Bourne

Contributors

Eleni Digalaki
Nate Elliott
Principal Analyst, GenAi in Advertising
Donte Gibson
Senior Charts Editor
Chris Keating
Kyndall Krist
Senior Copy Editor
Wendy Malloy
Director, Reports Editor
Matt Torpey
Senior Chart Editor
Emman Velasco
Chart Editor
Yoram Wurmser
Principal Analyst
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