The theme: Amazon used its annual seller conference, Amazon Accelerate, to showcase new tools and features that reinforce its ambition to serve as the infrastructure of retail.
The company is weaving together AI-driven tools, externalized logistics, and its vast seller network to extend its influence beyond its own marketplace.
The context: Amazon aims to ensure it operates like the “world’s largest startup” to stay agile amid shifting market conditions, CEO Andy Jassy said in a fireside chat during the three-day event.
The details: Amazon is pushing both on-platform and off-platform growth. On Amazon, it continues to streamline the seller experience. Off-platform, it’s externalizing logistics through Multi-Channel Fulfillment (MCF)—which lets merchants use Amazon’s network to pick, pack, ship, and deliver orders from other channels—regardless of the whether the shopper makes a purchase on a marketplace, brand site, or social platforms.
Key competitive moves announced:
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