ChatGPT’s plan to add checkout feature puts OpenAI on collision course with Amazon, Walmart

The report: OpenAI is reportedly developing a checkout feature that would allow users to complete purchases directly within ChatGPT, according to The Financial Times. Merchants would pay OpenAI a commission on any resulting sales.

  • While the feature is still in development, OpenAI and partners like Shopify—which offers embeddable checkout infrastructure—have demoed early versions to brands and begun discussing financial terms.
  • The feature would eliminate the current friction of sending users off-platform to complete purchases. Embedding checkout could boost engagement by keeping the entire shopping journey within ChatGPT—positioning it as a viable commerce destination and accelerating its evolution from a research tool to a transactional platform.

Why it matters: The move positions ChatGPT as a true transactional platform—and a potential disruptor to Amazon, Walmart, and Google. It heightens pressure on marketplaces and search platforms that have long dominated product discovery and commerce-driven advertising.

While OpenAI CEO Sam Altman told Stratechery the company “will never take money to change placement,” introducing checkout functionality opens the door to commission-based revenues—a steady income stream for a business that is still defining its long-term monetization strategy.

Our take: At the risk of sounding hyperbolic, checkout integration could fundamentally transform the ecommerce landscape.

  • Even before news of the feature began circulating, brands were exploring AI optimization, or “AIO,” to rank in AI-generated product recommendations. Now, with purchases just a click away, ChatGPT could emerge as a viable commerce engine—especially if it undercuts incumbent marketplaces’ take rates.
  • And it likely won’t be alone for long. Rivals like Perplexity and Anthropic are almost certain to build similar transactional layers, creating a new crop of marketplace-like platforms for sellers in short order.

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