The news: Chick-fil-A is gearing up for the biggest marketing campaign in its history: a yearlong initiative to celebrate the chain’s 80th birthday. The company is betting that the sustained push will keep diners engaged amid declining QSR traffic and intensifying competition from other fast-casual chicken brands.
The strategy: Chick-fil-A is leaning on a tried-and-tested playbook for its anniversary campaign.
Why it matters: Chick-fil-A is betting that its advertising blitz, combined with copious LTOs, will enable it to steer clear of the value wars currently raging across much of the QSR landscape. That may well be true: LTOs have performed well for McDonald’s, Burger King, and other fast food chains, although sustaining those gains has proved challenging.
However, Chick-fil-A’s position as the largest chicken chain in the US should help insulate it from most QSR headwinds, especially as more diners embrace chicken as a more affordable—and healther—fast-food option.
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