Consumer Approaches Toward Social Commerce

(Some) Younger Consumers Embrace a New Way of Shopping

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About This Report
US internet users—especially younger ones—have grown comfortable buying goods while using social networks. But substantial differences between what they buy—and where—are clear.
Table of Contents

As more consumers shop online and spend significant amounts of time with social media, social commerce is becoming an increasingly vital channel for marketers and advertisers. Our survey of social network shoppers unearthed key insights into how they approach ecommerce differently on each platform.

Key Question: Which social platforms are shoppers making purchases on?

Key Stat: Four different platforms were used to make a purchase by at least one-quarter of our survey respondents in the preceding 12 months.

authors

Max Willens

Contributors

Rahul Chadha
Jasmine Enberg
Vice President and Principal Analyst
Na Li
Director, Primary Research
Jennifer Pearson
VP, Research
Naomi Rebuelta
Copy Editor
Tracy Tang
Senior Researcher
Emman Velasco
Chart Editor
Yoram Wurmser
Principal Analyst
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