The trend: More consumers are pursuing lab tests on their own rather than waiting for a doctor’s referral, according to a recent YouGov and Siemens Healthineers survey of 1,000 US adults.
Why it matters: Traditionally, doctors have ordered lab tests based on their assessment of what’s needed—consumers are increasingly bypassing this step.
Rising consumer interest in proactive health management has fueled labs and other healthcare companies to sell diagnostics directly to consumers.
In fact, many sources other than doctors are influencing consumers to request a lab test, per YouGov/Siemens:
Key stat: 19% of consumers say they’ve purchased a lab test online in the past year, up from 13% the year prior, per EMARKETER’s January 2026 Digital Health survey.
Implications for healthcare brands and marketers: The D2C lab testing market is growing, but sellers still face key barriers, namely:
In addition to having their own providers review patient tests, D2C lab testing companies should make it easy for consumers to share results with any doctor they choose, along with contextual data to aid interpretation. This can help build trust among physicians and support marketing efforts by enabling clinician testimonials that can be shared across digital channels, including social media. Marketers should clearly list prices online for all tests, including add-ons and telehealth consultations.
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