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Duolingo bets on AI by cutting contractors, risking team morale and consumer trust

Article by Grace Harmon  |  Apr 30, 2025
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Duolingo bets on AI by cutting contractors, risking team morale and consumer trust
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The news: Duolingo’s “AI-first” mission includes phasing out some human workers in favor of automation, CEO Luis von Ahn said in a letter to employees.

  • The education technology giant will stop using contractors for any work that AI can handle.
  • Duolingo will only hire more employees if teams can’t automate the work needed—a move also made by Shopify.

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