The news: Smartphone makers and developers may be misplacing their focus on on-device AI as consumer interest nose-dives from already low levels.
Concerns abound: Many smartphone owners don’t know how to use AI or are too concerned about privacy to use it.
Overhyped? While tech companies are touting on-device capabilities like Apple’s Genmoji and Adobe’s Firefly, creative tools may be overpromoted relative to how often consumers actually use AI.
AI companies aren’t the only ones misjudging consumer habits. Nearly 80% of AI specialists think consumers use the tech several times a day, per Pew Research, but only 27% of consumers do.
Making inroads with assistants: Smartphone users are accustomed to voice assistant features on their phones, but daily engagement with Siri and Gemini is minimal.
In spite of minimal daily usage, iPhone owners may be more willing to open their wallets for AI assistants than other smartphone users.
Our take: Enterprise customers may be a better bet for on-device AI adoption considering public consumers’ disinterest and privacy concerns.
To boost use among consumers, smartphone makers could focus on easy-to-use features that are accessible to those new to AI and roll out AI upgrades incrementally rather than all at once to avoid AI overload.
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