Payments and Digital Commerce Platforms Forecast 2024

How In-House Payments Help Platforms Grow Revenues per Customer

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About This Report
US digital commerce platforms will process $471.37 billion of their own payments by 2026. As a result, they’ll enjoy stronger customer relationships, added revenues, and cross-sell synergy.
Table of Contents

US digital commerce platforms will process $375.57 billion of their own payments this year, helping them capture more revenues, build merchant relationships, and bundle payment with nonpayment products. Here’s how five major platforms are approaching the space—and why we expect four of them to bring more of their payments in-house.

Key Question: How are leading digital commerce platforms’ payment initiatives contributing to their overall growth?

Key Stat: US digital commerce platforms’ gross payment value growth will decelerate to 10.9% in 2024, as ecommerce sales growth slows at industry heavyweight Shopify.

authors

David Morris

Contributors

Grace Broadbent
Suzy Davidkhanian
VP, Content
Nikolai Dineros
Tiffani Montez
Oscar Orozco
Director, Forecasting
Julia Woolever
Director, Report Editing
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