Point-of-Sale Hardware and Software Trends 2026

How SoftPOS Growth, AI Innovation, and a Verticalization Push Are Influencing Provider Strategies

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About This Report
Sluggish fixed point-of-sale (POS) terminal sales are forcing providers to rethink their strategies. From adding softPOS capabilities to adding AI tools and vertical-specific offerings, POS software is becoming the real competitive battleground.
Table of Contents

Shifting merchant demands, slowing hardware sales, and a brisk pace of innovation are reshaping how point-of-sale (POS) providers compete. Software, AI offerings, and category-specific tools will determine who wins merchants’ business.

Key Question: What are the key trends reshaping the competitive landscape for POS hardware and software providers, and how should they respond?

Key Stat: Global software point-of-sale (softPOS) transaction value will accelerate approximately six times faster than mobile point-of-sale (mPOS) transaction value growth over the next five years to reach $540 billion in 2030, per Juniper Research.

authors

Grace Broadbent

Contributors

Chris Keating
Madan Kumar
Copy Editor
Penelope Lin
Director, Data Visualization
Tiffani Montez
Emma Noyes
Graphic Designer, Data Visualization
Myra Thomas
Matt Torpey
Senior Chart Editor
Emman Velasco
Chart Editor
Julia Woolever
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