Shoppable ads, in-store retail media, and AI-driven agentic commerce are all being hailed as game-changers for the next wave of commerce media. But which trends are ready to deliver and which ones still have more buzz than business impact?
At a recent EMARKETER event, analysts Blake Droesch and Sarah Marzano squared off in a lively, three-round debate to separate the hype from reality. Here’s how each round played out.
The hype: With shoppable media, consumer behavior and platform capabilities are finally aligned, making every ad a potential storefront.
The reality: Momentum is real, but mass adoption isn’t here yet.
The hype: Fans of in-store retail media see a huge opportunity to tap into CPG trade budgets and bring that spend into digital channels.
The reality: Infrastructure and fragmentation are major obstacles.
The hype: The promise of agentic commerce imagines a world where autonomous AI agents make shopping decisions for consumers, understanding their needs, comparing prices, and checking out automatically.
“If there was an agent that could effectively understand what someone needed to purchase and why they needed to purchase it, and the person the consumer understood that this agent was acting in their best interest, then, yes, that would emerge as a real, viable channel in ecommerce,” said Droesch.
The reality: AI will assist, not replace, the shopping journey, according to our “Why AI Shopping Assistants Won’t Drive an Immediate Shift to Ecommerce” report.
The likely scenario is gradual integration. AI tools that guide consumers toward products and streamline discovery, rather than replacing decision-making entirely.
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