Retailers Deliver Healthcare

How Big Retailers Are Becoming Healthcare Disruptors

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About This Report
Retailers are bolstering their healthcare services by spending billions on provider groups and platforms. Retail health players and traditional providers will need to differentiate their offerings to stay on top of the competition.
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Report Snapshot

Retailers want a piece of the $4.3 trillion US healthcare pie. They’re now investing billions of dollars in healthcare companies and platforms to fortify their internal clinic and pharmacy offerings. These players will disrupt the industry by bringing convenient, technology-centric care to consumers, while also boosting their own bottom lines. Incumbent providers will feel mounting pressure to match the competition.

Key Question: Why are retailers increasingly moving into healthcare, and how concerned should incumbents be?

KEY STAT: We estimate that 83.7 million US adults, or 31.6% of the population, will visit a retail health clinic in-person this year.

Download
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About This Report
Retailers are bolstering their healthcare services by spending billions on provider groups and platforms. Retail health players and traditional providers will need to differentiate their offerings to stay on top of the competition.
Table of Contents

authors

Rajiv Leventhal

Contributors

Jeane Han
Senior Researcher
Lisa Phillips
Principal Analyst, Digital Health
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