Social Search Usage and Trends 2025

Gen Z Embraces Social Search While Platforms Add AI Features

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About This Report
Social search is gaining ground. Roughly two-thirds of US consumers search on at least one social platform in ways that can influence every part of the consumer journey.
Table of Contents

Roughly two-thirds of US consumers use social search, and they’re using it throughout the consumer journey. As AI tools make social search better at understanding context and intent, usage will continue to increase. Meanwhile, platforms are also using AI to improve what have been mostly rudimentary social search targeting tools.

Key Question: How many people use social search and for what purpose?

Key Stat: Roughly two-thirds (66.6%) of US consumers have used social search, per our March 2025 survey.

This report can help you:

  • Develop media strategy (brands and agencies)
  • Develop commerce strategy (retailers)
  • Showcase opportunities for customers (media platforms, solution providers)

authors

Yoram Wurmser

Contributors

Rahul Chadha
Director, Report Editing
Donte Gibson
Senior Charts Editor
Erika Huber
Director, Report Editing
Na Li
Director, Primary Research
Penelope Lin
Director, Data Visualization
Emma Noyes
Graphic Designer, Data Visualization
Jennifer Pearson
VP, Research
Minda Smiley
Tracy Tang
Senior Researcher
Matt Torpey
Senior Chart Editor
Max Willens
Ali Young
Senior Copy Editor and Manager of Content Operations
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