The insight: Thirty-nine percent of Ulta Beauty’s digital orders in Q2 were fulfilled by stores, CEO Dave Kimbell said on the company’s earnings call.
The big picture: More retailers are moving to store-based fulfillment in order to speed up ecommerce delivery times and reduce last-mile costs.
The big takeaway: Expanding in-store fulfillment allows retailers to offer more value to consumers, not just through faster shipping but also by enhancing services like curbside pickup, which are gaining popularity as shoppers look for convenience without the burden of delivery fees.
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