US Fashion Ecommerce 2024

How the Path to Purchase Is Shifting Across the Biggest Category in Online Retail

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About This Report
Our latest forecast and exclusive consumer surveys highlight the most compelling omnichannel opportunities for fashion brands, retailers, and marketers.
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We expect the apparel, footwear, and accessories category to maintain solid growth in 2024 and accelerate next year. But in the fickle and highly competitive fashion industry, the fortunes of individual players rise and fall across the board, from luxury to fast fashion. Our proprietary survey of 1,447 US consumers highlights how the path to purchase is evolving and breaks down the most influential channels for reaching and converting fashion shoppers.

Key Question: How are the roles of physical stores and digital channels evolving along the fashion consumer’s journey?

Key Stat: Browsing in-store led 38.5% of clothing buyers to discover new brands or products that they went on to buy, and brand websites and apps weren’t far behind.

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Contributors

Suzy Davidkhanian
Principal Analyst, Retail & Ecommerce
Blake Droesch
Analyst
Brian Lau
Forecasting Analyst
Na Li
Director, Primary Research
Wendy Louie-Lam
Senior Forecasting Analyst
Emma Noyes
Graphic Designer, Data Visualization
Amy Rotondo
Director, US Research
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US Fashion Ecommerce 2024