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Explore our Research →Shoppers hate paying for return shipping more than any other part of the process
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How payment providers should react to OpenAI’s Instant Checkout walkback
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Capital One joins finance industry layoff trend, sheds 1,100 Discover workers
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Learn More →Health Trends to Watch in 2026
GenAI Is Poised to Play a Major Role in Consumers’ Health Journeys
Top Trends to Watch in 2026
Need-to-Know Trends Reshaping the Digital Future
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Table of Contents
GenAI will become a routine part of how consumers search for health information
More consumers will trust AI for health guidance even as misinformation persists
AI will speed up access to care, but use in therapy will come under stricter scrutiny
Major genAI platforms will remain dominant as niche AI healthcare tools struggle to gain traction
Sources
Media Gallery
About This Report
Consumers are integrating AI into everyday health searches as tools grow more conversational, even though output reliability remains uneven. The balance of speed, accuracy, and trust will shape how people use AI for information and care.
Table of Contents
GenAI will become a routine part of how consumers search for health information
More consumers will trust AI for health guidance even as misinformation persists
AI will speed up access to care, but use in therapy will come under stricter scrutiny
Major genAI platforms will remain dominant as niche AI healthcare tools struggle to gain traction
Sources
Media Gallery
GenAI is reshaping how people find and use health information. Demand for faster, more personal guidance is rising. But misinformation risks and mounting regulatory scrutiny will create growing tension among consumers, providers, and tech companies.
authors
Rajiv Leventhal
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