The boundaries between media, marketing, and commerce are blurring, creating both opportunity and uncertainty. AI platforms are poised to automate creative work, further encroaching on agency territory. Retailers are racing to protect customer relationships as ChatGPT enables in-app purchasing. And Gen Alpha—the first generation raised on touchscreens—is making its social media debut already fluent in its language. From AI’s creative threat to loyalty’s next era, 11 trends will reshape how brands compete in 2026.
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